Pauline Kiser, Former Litigation Paralegal at Bausch Health Companies
Quantum’s ability to use analytics to identify and cull ESI in conjunction with outside counsel is remarkable, resulting in significant discovery costs savings.
I found Quantum… able to work long hours and to perform very well under tight pressure. They made every court-imposed deadline with time to spare, dealt directly, respectfully, and neutrally with the parties in the case, and understood and flawlessly performed their role as an advisor to the Special Master and the court rather than an advocate for a party. They were also able to adapt the technology at their disposal to the limited resources of the parties. On top of their technical excellence, Quantum was a pleasure to work with, always collegial, congenial, and willing to patiently explain things to those of us who did not share their expertise.
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Quantum… wrote a Java program that performed a raw byte scan of the data and searched for records containing the pertinent product model number and a date within the relevant sales date range. Our search identified a few such records, and while we were uncertain whether the records were relevant by simply examining the raw data, the initial results looked sufficiently promising to continue our efforts to restore the database. By further examination of the system files in the tape backup, we were able to determine the original publisher and version of the database management system. We contacted the company that had acquired the original publisher and were able to locate a programmer who was knowledgeable about the database software. With the assistance of this third-party programmer, we were able to restore the relevant portions of the database and continue our examination. Fortunately, with that assistance, we were able to find evidence of a sale of the product before the critical date. Having the date of the sale transaction also provided guidance on how to focus further discovery efforts within the separately produced unstructured data.
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“I retained Quantum… to perform a computer forensic investigation in one of my high-profile cases. Quantum’s ability to find hidden and deleted information was THE KEY in solving the case. I highly recommend Quantum and their services.”